FOOD ADDITIVES

35 years of experience in processing a wide range of food additive products.

Extensive history of successful long term relationships with major multinational companies.

FSSC 22000 accreditation in the Crewe UK site.

ISO 22000 accreditation in the Helmond NL site.

ANIMAL HEALTH

20 years of experience in contract manufacture for 5 multinational companies.
Veterinary Medicines Directorate licenced production facilities available at the UK site.

GMP certified production capability.

SPECIALITY POWDERS

35 years of experience spanning hundreds of different products each with their own unique requirements.

Past experience enables rapid solutions to be developed where customers have unique issues.

Our unique ability to reconfigure process equipment achieves rapid start up times.

Our highly trained work force ensures we produce consistently good product.

BULK POWDERS

Bulk receipt of powders and liquids at both production facilities, enables us to achieve rates from 10 to 50 tonnes per day.

Industrial and food quality powders are processed in bulk to high standards of hygiene.

All of our process plant is fully stripped and cleaned, followed by rigorous inspection.

WHY USE CUSTOM POWDERS?

In the powder & granule processing industry the name Custom Powders stands for top quality, high reliability and the best service. No shocks.

By exercising a fervent innovative policy, we have succeeded in becoming one of the most important parties in this market and a reliable partner to our customers. We have gained this position by listening carefully to what our customers want and translating these wishes into specific and efficient solutions.

We achieve this performance using a highly experienced, dedicated operations team. Time served skilled operators ensure the quality and integrity of every customer’s product is maintained. That takes 2,000 hours of training and average service stands at 20 years.

We offer the broadest range of processing services and apply our knowledge, experience and passion to the best of our means, in order to provide you with the best possible solutions.

COMPANY HISTORY

Founded in 1979 in Crewe by Peter Colyer (MD) the company relocated to its current site in 1984. The move allowed the introduction of purpose designed production suites with each process room associated with its own warehouse. Every warehouse has its own external entrance. This way we prevent cross contamination.

From the outset, the company ethos was to provide the highest quality service to our customers through continuous investment in high quality facilities, equipment and not least in a highly skilled and valued production team.

Our investment in quality enabled Custom Powders to be one of the first small companies to achieve ISO9002 in 1988, this was subsequently upgraded to ISO9001. In 2012 we achieved the accreditation of the first process suite to FSSC 22000, with accreditation of the full Crewe UK site in 2015.

We match our investment in quality with investment in our employees. It takes typically 4 to 6 years training for an operator to achieve full technical competence and training continues throughout their employment.

We invest thousands of hours in training including internal CVQ (company vocational training) and then external accredited NVQ (now QCF) technical training. The investment, the skill and the diligence of our operating staff is a core part of Custom Powders achieving world class performance in care for our customers’ products.

Over 25 years the Crewe facility has expanded and now encompasses 13 process suites capable of completing a huge range of powder processing processes. Many units are multifunctional, most are capable of operating to the highest food standard FSSC 22000.

In 1995 the decision was taken to expand production to the continent and work started building the Helmond NL facility. This facility is designed and run to the same quality as the UK operation.

DIRECTORS / MANAGERS

Mark Chadwick
Managing Director UK and NL Site

Custom Powders was Established in 1979.

Pascal van Wegberg
Commercial Director NL Site (Shareholder)

Joined Custom Powders BV in 1996 as operations manager.

2000 became Commercial Director.

Became Food Safety Team Leader.

Previous history
Graduated at Erasmus University Amsterdam with a Masters degree in public administration. Then worked as a recruitment officer prior to joining Custom Powders BV.

Mark Chadwick
Managing Director UK and NL Site (Shareholder)

Crewe site director, commercial enquiries, technical support for NL site.

Joined Custom Powders Ltd in 2000 as a process development manager.

2001 Production Manager Custom Powders NL.

2006 Operations Director Custom Powders Crewe.

Previous history
A graduate chemist from Liverpool University with MSc in Powder Technology from Glasgow University. 14 years previous experience in a large international company in product and process development for the detergent markets.

Nick Hopper
Technical Director (Shareholder)

Technical support and plant development for UK and NL sites.

Joined Custom Powders Ltd in 1990 as a Development Manager.

Food Safety Team Leader (Crewe)

Led the design and construction of the Custom Powders Dutch site in 1995 and the start of production in 1996.

Previous history
Previously a Production Development Manager at BA Chemicals Ltd. A member of the Institute of Chemical Engineers and a Graduate Engineer from Birmingham University.

Ruth Lowe
Office Manager & Company Secretary UK Site (Shareholder)

Joined the company in 1998 as accounts assistant.

2001 became office manager.

Acting company secretary since 2009.

Qualifications in accounting: AAT, Management studies CMS & DMS, Human Resources CIPD

Previous history
Employed in an accounting role at Air Products for 12 years.

THE PRODUCTION TEAM

Alan Barnett

Dave Moulton

Nick Butterworth

Gary Williams

Nick Riley

Dave Cadman

Dave Sarson

Wayne Davies

Kevin Reilly

Thomas Wilcox

With 8 to 30 years of experience in contract powder processing this dedicated team of individuals will look after your product.

Each operator is trained and capable of running all Custom Powders Ltd processes, they are skilled in physical testing and analysis of powders and routinely analyse product during production.

All operators are trained to a high level of food hygiene. Many are members of the food safety team, externally trained, and are routinely involved in HACCP assessments.

Our operators also carry out set up, stripping, cleandown and food quality cleaning of equipment. They willingly accept and take ownership of the whole contract process to ensure our customers get what they want, when they want it, with no surprises.

Every operator is trained to NVQ 3 standard in Technical Support with several accredited as NVQ assessors.

SUPPORT TEAMS

Julie Wilcock
Production Administrator

Julie Clarke
Accounts Assistant

Tracy Stokes
Lab and Quality Assistant

We recognise and value the importance of our small team supporting our production activities. After all, they are probably the most frequent, hence important, contact with every one of our customers.

Whether it is ensuring logistics run smoothly or changes to process requirements are accurately transferred to production, the quality of the communication from our support team ensures Custom Powders operation runs smoothly and efficiently.

Laboratory support and quality assurance is fundamental to the security of Custom Powders operation. Every shift of production is independently cross checked and deviations are rigorously investigated to ensure the product we dispatch is consistent and to the right quality.

In addition, the QA function encompasses regular monitoring of the production environment to ensure the safety health and wellbeing of our operators and neighbours are rigorously maintained.